1Ness Camp Retreat

TERMS AND CONDITIONS

 

 

Refund Disclosures

These are the refund Policies & Disclosures.

A full document with all items will be shared upon request OR after purchasing a 1Ness Camp Retreat Package. The 1Ness Camp Retreat is further referred to as 1Ness Camp.

These Terms and Conditions of Purchase (these “Terms and Conditions”) constitute a contract between 1Ness Camp Retreat, (herein referred to as “1Ness Camp”, “The Company,” “we,” or “us”) and you regarding your purchase of the products and services (the “Products”) described in attached order (the “Order”).

 

1. PRICES & PAYMENT TERMS AND REFUND POLICY

 

• Some circumstances arise that may require you to cancel your retreat registration. Please carefully read and understand our payment and refund policy before you register and pay for this retreat. Submitting payment confirms you have read, understand, and agree with our policies.

 

• The prices for the Products shall be as stated on the Order. 

 

• Payment is due in full. Although we do offer payment plans, until complete payment is received, neither your reservation for the 1Ness Camp nor a camping space reservation at a campground is confirmed.

 

• Any additional upgrades can be added but are subject to availability by the 1Ness Camp and/or campground.

 

• All reservation upgrades, adjustments to camping location, 1Ness Camp group tours and activities will all be booked through your direct communication with the 1Ness. Any additional charges are your responsibility if booking other activities outside the 1Ness Camp group.

 

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REFUND POLICY

 

To request a refund, email 1nesscamp@gmail.com. All refunds are subject to a $200 administrative fee. In the spirit of doing the right thing we will always try to keep this fee as close to zero as possible.

• If a credit card was used to pay for the 1Ness Camp reservation and a refund is requested the fee for processing the credit card transaction will not be refunded. That fee is charged by the processing company. 

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• All refunds may take up to 120 days to process (15 days is the normal time frame), due to reservations being made and money being held by the campground and/or vendors.

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• Any selected options or upgrades to your 1NESS CAMP package are subject to availability by the 1Ness Camp retreat and the campground, and 1NESS CAMP reserves the right to offer refunds or alternative accommodations.

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• Due to the contractual obligations with the campground and facilitators, any upgrades that have been added to your resort package cannot be downgraded or cancelled except as in accordance with the below.

 

Refunds requested 90 days or more prior to your scheduled retreat date

• For any reason, a refund of the retreat payment can be provided if requested in writing 90 days (90) or more before the first day of the retreat, less (up to $200) due to administrative costs (communications, hold times, documentation preparation for refund requests, etc). In addition, as listed above, any non-refundable items will be deducted from the total refund amount.

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Refunds requested 89 days to the day of your scheduled retreat date

• In the event there is an emergency or conflict where a reservation needs to be canceled during the 89 to the day of the scheduled retreat date, 1NESS CAMP will offer the opportunity for the couple with a Fully Paid reservation to find a new couple to take over their reservation within the 89 – day of the retreat schedule date. The payment from the new couple will be managed directly by and paid to the original reservation holders by the new couple or donated to the new couple. 1Ness Camp must be notified of the new couple information for registration.

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•  i.e. the new couple will pay the original couple the full price of the retreat directly so they can take their place at the retreat.

 

• Due to contractual obligations with the resort, payments from participants canceling on or less than 90 days before the retreat are transferable to another couple and can not be refunded. 1NESS CAMP will not make efforts to credit totals towards another Retreat and will not guarantee other options outside or transfer to a new couple.

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• Any participant or couple who has not checked in by 7:00pm of the 1st day of the retreat forfeits their payment, the campground reservation, retreat participation, and all other benefits associated with the resort and 1NESS CAMP, and any affiliate.

 

Other Cancellations

• In the event of a city- or state-declared emergency or campground closure, full or partial retreat refunds may be given if funds remain after fees or penalties acquired by The Company are deducted, normally the $200 administrative fee.

 

• If you or your partner are rude, disruptive, inappropriate, or disrespectful to campground staff, 1NESS CAMP facilitators, or affiliates, The Company reserves the right to terminate services and no refund will be issued.